Certification and Lash Stylist Directory™ Terms and Conditions
- Xtreme Lashes, LLC (hereafter referred to as "Xtreme Lashes") will evaluate the skill level that you
demonstrate during the training program that you attend and make a determination as to whether your skills
warrant Certification/Lash Stylist Directory™ ("Directory") placement. There is no guarantee that you
will be certified or qualify for Directory placement during your training program. If your skill level is not
sufficient to warrant Certification/Directory placement according to guidelines determined by Xtreme Lashes, then
Xtreme Lashes, in its sole discretion, reserves the right to withhold Certification and Directory placement privileges.
- Certification and Directory placement is contingent upon you abiding by the Xtreme Lashes General Terms and Conditions
Agreement that you will sign during your Training Program, including, but not limited to, refraining from directly
or indirectly soliciting or selling eyelash extensions training programs or products in competition with Xtreme Lashes,
and/or refraining from using or promoting other brands of eyelash extensions products and services.
- Xtreme Lashes, in its sole discretion, reserves the right to decertify you if you become certified.
Xtreme Lashes may decertify you for any reason or for no reason, including but not limited to: Xtreme Lashes receives
repeated complaints about your application technique or unprofessional behavior, and/or you reveal confidential, proprietary,
or copyrighted information to any other individual.
- It is your sole responsibility to assimilate the skills and gain the experience required to become competent at
applying eyelash extensions. "Certification", the "hands-on" training, and/or the marketing, business, or advertising
strategies provided as a result of your training program attendance DO NOT guarantee that you will become a successful Lash Stylist.
You may need further training, practice, and/or guidance after attending your initial training to maintain success as a Lash Stylist.
Xtreme Lashes issues certificates domestically and internationally according to standards and requirements agreed upon by its Board of Directors.
Xtreme Lashes cannot be held liable for any claims that may arise from the use of its techniques, services, or products,
including but not limited to its Lash Calculator™, in any State, Country, or Territory.
- Salons and professionals that mainly offer nail or tanning services, or that feature the word "nail" or "nails" in the business
name shall not be listed on the Directory.
- Your Directory application is not a guarantee that you will be listed, only that Xtreme Lashes will review your listing request.
Xtreme Lashes reserves the right to remove your listing at any time, for any reason, without notice, including but not limited to,
receiving consumer complaints about your technique or customer service. Xtreme Lashes reserves the right to have a "secret shopper"
call or visit your place of business to investigate the quality of your work or customer service.
- You must use and promote ONLY Xtreme Lashes® Eyelash Extensions products in order to remain certified and to be
listed on the Directory. By using competing eyelash extensions products, you risk listing removal, decertification, and the loss
of purchasing privileges with Xtreme Lashes. If you are not using genuine Xtreme Lashes products, then it is not proper for you
to remain on the Directory.
- Any use or selling of competing eyelash extension products must be fully disclosed to your clients. It is a violation of
Xtreme Lashes policies and the Federal Trade Commission Act to convey the impression to consumers, through the prominent display
of Xtreme Lashes marketing materials, advertising statements or otherwise, that the eyelash extension products of another company
are Xtreme Lashes products.
- If you advertise eyelash extensions products and services on your website, then you must truthfully advertise to consumers
that they are receiving "Xtreme Lashes by Jo Mousselli®" Brand products and services.
- You agree to safely and seamlessly apply a minimum of 70 eyelash extensions per eye in a standard full set.
You understand that a proper eyelash extensions application begins with a pre-application consultation and ends with thorough aftercare instructions.
- Xtreme Lashes requires that you charge a minimum of $200.00 per full eyelash extension application and a minimum of $75.00
per eyelash extension Relash™ application to remain listed on the Directory. Xtreme Lashes reserves the right to change
these minimum charges at any time. Xtreme Lashes, in its sole discretion, reserves the right to remove your listing from the
Directory and restrict your purchasing privileges if you choose to charge too little for the procedure.
- If you choose to sell Xtreme Lashes by Jo Mousselli® and Jo Mousselli® branded consumer cosmetic
and aftercare products, then you are agreeing to abide by all Minimum Advertised Price (MAP) guidelines that may be furnished by Xtreme Lashes.
Xtreme Lashes reserves the right, in its sole discretion, to change its advertised MAP guidelines for any reason, and to remove
your listing from the Directory and/or restrict your purchasing privileges for violations of its MAP policies.
- It is important from a "Truth in Advertising" perspective that everyone listed on the Directory be an active Xtreme Lashes customer.
To ensure that Directory listed Lash Stylists are using genuine Xtreme Lashes products, Xtreme Lashes requires minimum quarterly
and annual purchases of products in order to maintain a Directory listing. Xtreme Lashes reserves the right to modify this requirement
at any time and/or require a fee for listings, or to remove you from the Directory without notice if you do not meet any purchasing or
fee requirements. If you are removed from the Directory for any reason, any certification status may be revoked.
- In order to list your website on the Directory, your website must contain a hyperlink to
www.xtremelashes.com. The text "Eyelash Extensions" must contain the hyperlink.
You can contact Xtreme Lashes for detailed instructions on how to link your website.
- You understand and agree that you are, and will remain, an independent contractor responsible for all obligations and liabilities
of your business, and for all claims or demands based on injury, illness or death of any person or persons, directly or indirectly,
resulting from the operation of your business. Further, you understand and agree that Xtreme Lashes and you are not and do not intend
to be partners, associates, joint ventures, agents or employees of each other in any way, and the Xtreme Lashes will not be construed
to be jointly liable for any of your acts or omissions under any circumstances.
Salon/Business Owners and Managers Wishing to be Listed on the Directory:
In addition to qualifying Lash Stylists being eligible to receive their own personal listing, Salon/Business Owners and Managers may
request a Directory listing or removal for their Salon/Business by submitting an application. Listings for Salons and Businesses are
subject to the following terms and conditions:
- Salon/Business must have at least one Xtreme Lashes Lash Stylist who actively applies Xtreme Lashes eyelash extensions and meets the
requirements for a listing on the Directory. Only qualifying Lash Stylists will be included in the Salon/Business Listing.
- Salon/Business must meet the minimum purchasing requirement. Salon/Business can meet this requirement through purchases made on a
separate account for the Salon/Business, or through purchases made on the qualifying Lash Stylist's account.
- Salon/Business understands that any Directory Listed stylist may request removal of their name from any listing at their discretion
by submitting an application.
- Salon/Business understands that if they lose all of their Directory Approved Lash Stylists, then they will lose their listing until
they employ another Xtreme Lashes trained Lash Stylist that qualifies for a listing. The location being removed will be notified if
the removal is a result of a removal application submitted by a Lash Stylist.
To determine if your Salon/Business qualifies, or for any other questions about this policy,
please contact Xtreme Lashes Customer Service at 1-877-244-5274.
Directory REMOVALS:
If you are removed from the Directory due to your failure to meet the purchase requirements contained herein,
you must meet the following requirements to be relisted:
- You will need to place a qualifying purchase for the calendar quarter in which you wish to be relisted,
meet the adhesive purchase requirement, and submit a Directory Revision Form to apply for relisting.
- Your request for relisting is not guaranteed, but will be evaluated. If approved,
your relisting may be delayed until the end of the current calendar quarter.
Xtreme Lashes will not issue refunds for the cost of any training program attended for any reason,
including but not limited to, a customer's dissatisfaction with its certification and Directory listing policies.